How long Nurl keeps your information

We collect certain information as you use Nurl. Our Privacy Policy describes the information we collect, how we use and share it, and how you can control your information. This page describes how long we hold on to different types of information and why.

As mentioned in our Privacy Policy, we require the information that enables us to create your account, provide our services, meet our commitments to our users, and satisfy our legal requirements. The rest is optional.

We retain personal information for as long as it is needed for the purposes for which we collected it. In general, this means that we retain your personal data for as long as you have an active Nurl account. Some information you can delete directly from the services. We may also retain information for a certain period of time for specific purposes as described below.

As described in our Privacy Policy, you can limit Nurl from collecting some types of information used for specific purposes.

Information You Can Delete Directly From The Services

You may edit or erase content that you post within Nurl. For example:

Once you delete content, it will no longer be available to other users (though it may take some time to clear cached uploads). Deleted content will also be deleted from Nurl’s systems, but we may retain content longer if we have a legal obligation to preserve it as described below. Public posts may also be retained for 180 days to two years for use by Nurl as described in our Privacy Policy (for example, to help us train models that proactively detect content that violates our policies).

Retention Periods for Specific Purposes

Business and legal requirements may mean that we need to retain certain information for set periods of time, some of which may extend beyond the deletion of your account. For each type of information, we set these data retention periods based on the reason for its collection:

Some content is automatically deleted once you delete your account. For example, your profiles and groups.

What Happens When You Delete Your Account

When you delete your account, we will typically first put your account on hold for 15 to 30 days so that it can be recovered in case it was deleted unintentionally. Once that period expires, we begin the process of deleting identifying information and anonymizing or aggregating other information. Most of this happens quickly (unless the information is subject to a longer retention period as described above), but it can take up to 45 days to delete identifying information from backups. We retain aggregated and anonymized information, which is information that no longer enables us to identify you and is no longer tied to you as an individual.

Your Rights

As provided in our Privacy Policy, all our users have control over their information and can directly edit or delete information from their account and limit what data we process. If you are located in the European Union, the GDPR grants you the following specific rights that you can exercise through the Nurl app directly or by contacting us:

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If you have any questions about data retention or our deletion practices, or if you wish to exercise control over your information, please reach out to